Privacy Policy

Antidote’s Privacy policy

At Antidote Communications (henceforth “Antidote”), we are strongly committed to protecting privacy.

In this digital world, privacy is important to Antidote and should be important to you. Antidote believes in transparency and we provide this notice so that you can understand our online information practices and the choices you can make about the way your information is collected and used.

Information that we collect

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits, such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a request.
  • Information that you provide when you communicate with us by any means
  • Through the day-to-day running of the business we also collect professional information, such as email addresses, telephone numbers and non-critical information on your business in question (including spokespeople quotations, marketing content etc.)

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

We never give your details to third parties, either to use your data or to enable them to provide you with information regarding unrelated goods or services. If the third party is of relevance, we will seek detailed consent from you before sharing any information of any kind.

Storing Your Personal Data

In operating our website and IT frameworks it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information to further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on our website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review its privacy policy before sending it any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you or your business. In such cases, we request the right to seek clarity on what information you wish for us to divulge to avoid confusion. We will provide the information free of charge and within one month, except in the event that the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportionate administration fee or refuse.

Security

We take data security seriously. We employ multiple measures to ensure your personal information is kept safe. These include comprehensive staff training, data encryption, IT security measures, physical security and legally binding contracts for our clients, staff and contractors. 

You can contact us at any time and request that we delete the personal information that we hold and process. Email hello@antidotecomms.com and use the title 

Deletion

We will delete the information we hold, keeping only a minimised version that we will use to ensure that we do not contact you again in the future.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy via email at: hello@antidotecomms.com

Review

We keep this policy under regular review and any changes will be communicated to you by email, following reasonable notice where appropriate.

This Policy was last updated in July 2024.